Stakeholder engagement

The Company has consistently engaged with each stakeholder group through various established engagement channels and activities that facilitate meaningful engagement. These include Corporate Social Responsibility (CSR) projects, in-dept interviews, surveys, online and offline events, and public communications, which aim at collecting stakeholders’ interests, perspectives, expectations, suggestions, and concerns.

Employee	Customer and Tenant	Investor and Shareholder	Supplier and Contractor	Creditor and Financial Institution

Regulators & Non-Government Organizations (NGOs)	Society and Community	Landlord and Agents	Media

Among these 9 stakeholder groups, the top 5 prioritized stakeholder groups are 1) Employees, 2) Customers and Tenants, 3) Investors and Shareholders, 4) Suppliers and Contractors, and 5) Creditors and Financial Institutions.

Remark: for more information, please visit the Company’s Stakeholder Engagement Strategy and Practices

Materiality assessment

In 2024, the Company conducted a materiality assessment in accordance with the GRI Standards 2021 and the principle of Double Materiality, which considered both the positive and negative impacts of the Company (inside-out impacts on environmental, social and governance aspects) and the risks and opportunities impacts on enterprise value (outside-in impacts). Moreover, this assessment considered the expectations and concerns of stakeholders, as well as economic trends, regulatory changes and industry changes. In 2024, the Company identified a total of 14 material topics covering environmental, social and governance issues.

Remark: Further details regarding the Company’s sustainability pillars and material topics could be found in 2024 Sustainability Report on the Company’s website.